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Urmila International Services Private Limited

A Journey from Paperwork to Automation: 
Unlocking Efficiency with Odoo ERP​

Business Vertical : Lead Staffing Company
Odoo Version : v15 Community Edition

Technologies Used

  Python, Odoo. PostgreSQL

About Client

Urmila International Services Private Limited, created in 2004, is a large staffing company with 5 offices in India, including the corporate offices in Delhi. They offer staffing solutions for all sizes of companies in many industries. With an annual turnover of ₹650 crores, they have deployed 34,000 associates across 2,000+ locations and have hired and payrolled over 1,00,000 people nationwide. They have five ISO certifications that reflect their commitment to quality & international standards. With a dedicated team & a client-focused approach, they aim to deliver efficient & customized staffing solutions that help businesses succeed.


Challenges Faced

Courier Management :

Managing the dispatch and tracking of essential documents and materials manually led to delays, misplacement, and inefficiencies in logistics.

Manual Tender Summary : 

The tender submission process was managed manually, leading to errors, inconsistencies, and difficulties in tracking deadlines.

Document Management Manually : 

Important business documents were stored and processed manually, leading to inefficiencies, lost records, and compliance risks.

Managing the Job Queue via Calls : 

Assigning and tracking job queues relied heavily on phone calls, resulting in miscommunication and operational bottlenecks.

No Active Reporting : 

The lack of automated reporting made it difficult to monitor business performance, staffing allocations, and key operational insights.


Impacts & Solutions

Active Courier Management : 

Odoo’s integrated courier management system automated dispatch tracking, reduced turnaround time, and ensured real-time updates on document deliveries.

Proper Tender Summary Management : 

A structured tender management module in Odoo enabled digital tracking of tender summaries, submission deadlines, and automated notifications, ensuring accuracy and compliance.

Structured Document Management : 

Odoo’s document management system streamlined storage, retrieval, and security, ensuring proper version control and accessibility across departments.

Managing Job Queue Actively : 

A centralized job queue management system within Odoo enabled real-time tracking, automated task assignments, and improved workflow efficiency.

Active Reporting : 

Odoo’s dynamic reporting module provided real-time dashboards, customizable reports, and data analytics, enabling informed decision-making.


Conclusion

With Odoo ERP V15, Urmila International Services Private Limited has successfully transformed its operations from manual processes to an automated, efficient workflow. By streamlining courier management, tender summaries, document handling, job queue management, and reporting, the company has improved accuracy, efficiency, and scalability. This digital shift enhances internal workflows and strengthens its ability to deliver top-tier staffing solutions, reinforcing its industry leadership.

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