Vihaan Pet Clinic

Introduction

Vihaan Pet Clinic provides high-quality pet care products and services in Gandhinagar and Dahegam. The company is dedicated to promoting the health and wellness of pets, offering a wide range of products for pets. Their wide range of products includes pet medicines, grooming supplies, nutritional items, and innovative pet accessories. They are committed to sustainability, often using natural ingredients in their formulations to ensure the best for pets and the environment. They were looking to acquire their business requirements.

Business Challenges

• Before Odoo ERP the Vihaan Clinic used multiple software to run business customer records and payments.

• They are unable to track inventory at multiple locations online.

• Incoming & outgoing products with barcodes and Lot Numbers were hard to track.

• Sometimes due to other software issues, the valuation becomes tricky.

• Stock transfer between multiple locations was not easy.

How SerpentCS Helped Vihaan?

• SerpentCS’s Team migrated all master data from the old system to the new Odoo ERP system.

• We created a custom field for the order mapping system to synchronize order statuses.

• Vihaan Team was clear about their requirement, which makes it easier as we do not have to reevaluate their need. We started working on their project and implemented the Odoo With Appointment Management and POS with stock transfer between multiple warehouses to provide the desired solution.

• We helped them track product packaging data with smooth valuation.

• SerpentCS’s team has developed custom fields that help to add Pet Breeds, Pet names, and additional information like previous appointment dates.

Overall SerpentCS helps to implement Odoo’s ERP system which improves their inventory management and POS operations by providing them with more efficiency and control over their internal processes.

Impact & Result

• With Odoo's integrated POS system, they easily manage their stock records.

• The automated systems have allowed their team to focus more on core business activities rather than manual data entry and management tasks.

• With accurate order tracking and timely updates, customer satisfaction levels have increased, fostering trust and loyalty.

• This implementation allowed the clinic team to maintain up-to-date inventory data across platforms.

• The odoo accounting module facilitates the creation of invoices, monitoring payments, and handling expenses effortlessly.

Conclusion 

Vihaan’s partnership with SerpentCS has proven invaluable in overcoming implementation challenges and achieving business growth. SerpentCS’s expertise in Odoo implementation has made its team more efficient and effective in the competitive pet care market. For any company seeking robust Odoo customization or implementation, SerpentCS stands out as the best choice for all Odoo-related service needs, ensuring seamless operations and sustained growth.